What should I do if I have problems with my supervisor?
If you have a problem with your supervisor you should talk to them about the situation first. If the problem persists, you may discuss your issue with the manager of Student Employment.
Do I get evaluated?
All departments are encouraged but are not required to evaluate their student workers. Feel free to request feedback on your performance from your supervisor regardless of whether there is a formal evaluation process.
How do I update my Social Security number with Payroll?
Currently enrolled students can update their Social Security number via the link on the Student Control Panel. It will take one business day before Workday is updated with the information. If you are no longer enrolled, you will need to contact Employee Services, employee.services@yale.edu, and they will assist you.
How do I get a verification of my employment?
Yale University contracts with The Work Number® for income and employment verification services for its current and former employees. To facilitate that service, Yale provides personal identifying information of its current and former employees to The Work Number®, which utilizes that information only for those purposes. Information can be found here.
If applying for a social security number, please email Student Employment to request a Verification of Employment for your SSN application. You must have an active, current hire and have completed your Federal I-9 form to receive this document.
What are the approved wage rates and how are they determined?
Hourly rates are based on the three official pay rates issued by the Provost's Office in collaboration with Compensation Planning. The job posting process helps users determine the appropriate wage for a position. Any exception to the official pay rates must be approved by the hiring unit's Business Office, with documentation of such approval maintained by the unit.
How is my pay rate determined?
Pay rates are determined based on the duties to be performed and the nature of the qualifications required. All jobs are classified, and wage rates are determined when they are listed with Student Employment. Currently there are three wage levels, each with increasing responsibilities and wage rates. All rates are at or above the state minimum wage.
When will wage rates increase?
If it is determined that a wage rate increase is required for the approved three wage levels, all students hired into a Level 1- 3 position will automatically have their active hire updated with the new wage rate. All Level 1-3 positions that are Listed or in Review status will also be updated with the new wage rate.
Students hired into "Exception" wage rate positions (regardless of the actual wage) will not have their hourly wage automatically increased. You will need to submit a request to Student Employment to increase the wage or re-hire the student into a position with the correct level wage rate.
Student pay rates will be posted on the Student, Supervisor, and Business Office Control Panels.
How do I give my student employee a raise?
The only way to give a student employee a raise is to increase their job responsibilities, thus raising the Level of the job and the pay rate with it. If this is warranted, you will need to either edit the job you have in the student employment website, or create a new job with the increased level and pay.
What are the guidelines for breaks?
State law provides that no staff member shall be required to work for 7.5 or more consecutive hours without a period of at least thirty consecutive minutes for a meal.
For work other than 7.5 consecutive hours, there shall be one ten minute break for employees who work four or more hours per shift and two ten minute breaks for employees working six or more hours per shift.
What paperwork do I have to fill out to start my job?
All forms are in Workday, Yale's Human Resource and Payroll system. Additional information can be found in the Student Employee Toolbox.
How many hours can a student work?
Per University policy, students may not work greater than 19 hours (combined for all Yale jobs, both hourly and non-hourly) in any week during academic terms. Adherence to the 19-hour limit is strictly enforced. Non-compliance may result in the termination of a student's employment.
A limitation of this rule applies to PhD students, who may not work greater than 10 hours (combined for all hourly jobs) in any week during academic terms. In limited circumstances, PhD students may receive an exception to this limitation by requesting and obtaining permission from the Dean of Graduate Studies, in consultation with the cognizant Associate Dean.
These general limitations on hours worked do not apply during recess and summer or to students on an approved leave of absence. During these periods, students should not work more than 40 hours per week. If, however, a student works more than 40 hours per week, the student must be paid time-and-a-half for the hours worked in excess of 40.
