Job Detail

Store Sales Associate
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Job ID	36435
Employer	Peabody Museum
Employer Type	On Campus
Category	Customer Service
Job Type	On-Campus Jobs
Job Description	The Store Associate will become well-versed in Store Merchandise and the artist and makers represented in the store. Learning about Museum programs, tours, and events so details can be communicated to visitors. Spending the majority of your time on the sales floor, you will prioritize a visitor-first focus by actively engaging customers in the store. You will train in and operate the Store POS. This position assists visitors, rings up store sales, performs house-keeping tasks, participates in inventory counts, and fills in merchandise from back stock. Weekend and holiday availability is required.
Job Requirements	Daily Tasks: Accurately process sales according to Yale Peabody Museum’s procedures. Take an active role in becoming knowledgeable in the reproduction prints, stationary, books and gift categories by taking part in ongoing training about the inventory. Exhibit confidence in selling merchandise displayed on the sales floor. Engage visitors and make product recommendations. Maintaining Sales Floor: Work with the Store Management to maintain the sales floor by straightening, organizing, cleaning, and restocking merchandise throughout the day and at end of shift. Awareness of sales and take cycle counts throughout the year. Participate in the annual inventory. Support the Visitor Services team: Act as a resource on product information as well as information about the Yale Peabody Museum. Have broad understanding of museum programs, the permanent collection and temporary exhibits. Be knowledgeable of the city of New Haven and be able to make recommendations to visitors on restaurants and attractions. Exemplifying professional and ethical behaviors; follow all Yale Peabody Museum policies and procedures.
Compensation	$17.00/hour
Job Level	CY25: Level II
Hours	16.0 to 20.0 hours per week
Primary Contact	Aqua Drakes
Primary Contact's Email	aqua.drakes@yale.edu
Work Location	Yale Peabody Museum
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