Job Detail

Ticket Office Representative
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Job ID	36812
Employer	Athletics- (Marketing & Ticket Operations)
Employer Type	On Campus
Category	Sports/Recreation
Job Type	On-Campus Jobs
Job Description	Yale Athletics is currently seeking outgoing, motivated individuals to join our Ticket Office. These representatives will get hands-on expierence hosting first-class events at Yale University. This position will help staff the Yale Athletics ticket office reporting to the Assistant Director and/or Assistant Athletic Director of Ticket Operations. Nights/weekend availability is required.
Job Requirements	Process customer ticket sales and customer pickups Answer guest questions with regard to event and facility (i.e. location of sections, price of tickets, dates of future events) Handal in a positive manner inquiries, discrepancies, or other ticketing issues with guests and staff Utilize AudienceView software to troubleshoot any and all ticketing issues (training provided) Handle cash and credit card transactions accurately, proficiently, and in accordance with university policies Answer phones for questions and/or take orders
Compensation	$16.50/hour
Job Level	CY25: Level I
Hours	4.0 to 12.0 hours per week
Primary Contact	James Troutman
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