As a member of the Yale Conferences & Events (YC&E) department and reporting to the Manager of A/V and Technology, the Conferences & Events Technology Intern (C&E Technology Intern) is responsible for supporting audio-visual and technology needs for a wide range of department conferences, events, and projects both virtually and in person. The ideal candidate will possess a foundational understanding of computer systems and network technology, as well as strong communication skills to effectively troubleshoot and aid in live A/V environments. 

As support for the YC&E team, a Conferences & Events Technology Intern contributes to short- and long-term planning, focused on coordinating and executing all aspects of audio-visual logistics related to events. This position will primarily support Audio Visual and Technology needs in YC&E exclusively managed venues on Yale’s campus. Additionally, Intern will provide virtual technical support for virtual and hybrid events via Zoom and other virtual event platforms ensuring that the experience of program participants meets Yale’s standard of excellence.  

The Conferences & Events Technology Intern is expected to cultivate and develop beneficial relationships with internal and external service providers and serve as a liaison with numerous university departments and external organizations. The C&E Technology Intern will provide on-site technology and audio-visual management as dictated by program needs, maintaining a high level of customer service to clients and participants while demonstrating responsiveness and professionalism. The C&E Technology Intern will utilize several different platforms to include but not limited to: Microsoft Windows operating system, Microsoft Office Suite, with a focus on PowerPoint, Microsoft Teams, and Zoom platform. 

Key Responsibilities